How does startup culture compare to corporate? (Samantha Ku, Dir. Operations, Square Capital)

See if startup culture might be a fit for you as Director of Operations Samantha Ku from Square Capital (@square) contrasts startup to corporate culture.

Have you ever wondered what it's like to leave a stable corporate job for work at a tech startup? Well today, Samantha Ku is here to talk about her experience in banking compared to her current role at Square, a FinTech startup. And yes, there IS more to startup culture than just ping pong tables and snacks in the office.

Aside from the wardrobe - suits vs hoodies - what are the real differences between working for a corporation versus a startup? That's what Samantha Ku is here to talk about. By the end of this episode, we'll learn more about key differences Samantha has noticed between startup culture and corporate culture, and she'll share more about her decision to leave a stable job in banking for a role at Square, a tech startup. She'll also share more about how philosophies on diversity and inclusion vary between the workplaces, and why the startup role ended up being a more natural fit for her.



Samantha Ku is the Head of Operations for Square Capital, the lending arm of Square Inc. Although Square started with a simple white credit card reader, today they help sellers of all sizes start, run, and grow their businesses. After starting her career in banking, Samantha transitioned to Square in 2015 and built their operations team from the ground up. She currently leads a team of over 30 employees across three offices in San Francisco, New York, and Henderson, and alongside her team, Samantha is responsible for operational strategies for loan life cycle across all products, including underwriting, servicing, and collections. 



The goal is to write out a conversation with your inner critic – that little voice in your head – so that you can better understand where your stress or emotions are coming from.Your inner critic is usually a combination of everything you've learned from loved ones and experiences, so it's well intentioned, but sometimes not so self-serving.

So instead of trying to quiet that voice, here's what you'll do. Put all electronics away so you can really focus, and take out a notebook or a piece of paper. You'll start by writing your side of the conversation with your dominant hand, and then you'll switch to your non-dominant hand to write your inner critic's response. 

Why the switch? The shift to your non-dominant hand makes writing much more challenging, so as you channel your tough inner critic, you'll have to work a little harder physically to get that voice down on paper. It makes the exercise a little more intenti

℗ & © 2019 Melissa Guller